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Start with a guide. If you still need us, open a ticket and we reply within one business day.

01Guides

Browse by topic.

Getting started

Create an account, run your first sourced analysis, and read the citation graph.

Read the product guide

Coverage and extraction

Which documents Basis reads and what it pulls from each source class.

See coverage

Security and data

How your documents are isolated, encrypted, and never used to train models.

Read the security page

Plans and billing

The free tier, Analyst and Team pricing, and how per-seat billing works.

See pricing
02Common questions

Answers to the frequent ones.

03Open a ticket

Still stuck? Write to us.

Prefer email? Reach the team directly at support@basisresearch.tech. We reply within one business day.